Based in County Leitrim, Ireland, Pathfinders Custom Conversions is a family-run business that transforms ordinary vans into extraordinary campervans. We are passionate about creating bespoke, hand-crafted conversions that are tailored to your unique vision and lifestyle.

Our services cover everything from full-scale conversions, including custom interiors, off-grid electrical systems, and plumbing, to smaller upgrades and maintenance. We also have expertise in classic car restoration and other custom vehicle builds.

We pride ourselves on meticulous craftsmanship, innovative design, and a collaborative approach. We work closely with every client to ensure your vehicle is not just a campervan, but a true reflection of your personal adventure.

Before GW we were using A4 timesheets to track hours and once a week those were put into an Excel sheet! We had no idea what stock we had, or what stock we were ussing and we relied on Emails and whatsapp to communicate with customers. Looking back now we don't know how we did it!

Before we started using Global Workshop, managing our van conversion projects was getting really complicated. We're building custom vans, and each one has hundreds of small, moving parts—from electrical wiring and plumbing to custom cabinetry and upholstery.

Trying to keep all that straight with spreadsheets and different documents was becoming a real challenge. Things were scattered, and it was tough to get a clear, real-time picture of where a project stood. It also made it a bit difficult to keep our clients in the loop on a regular basis.

We brought in Global Workshop to solve these problems. It gives us a single, centralized system to track every detail of a build. This means we can:

• Manage projects more efficiently: We can see every task, assign it to the right person, and track our progress from start to finish.
• Keep everything in one place: All the project details, part orders, and client communications are stored in one spot.
• Improve client communication: We can now give our clients access to a portal where they can follow their van's progress, see photos, and communicate with us directly. It makes the whole process feel more transparent and collaborative.

Basically, Global Workshop helped us move from a messy, manual process to a streamlined, professional system that's better for us and, most importantly, better for our customers.

The old way of doing things—relying on spreadsheets and scattered documents—was creating a lot of friction. It wasn't just a minor inconvenience; it was directly impacting our work and our relationships with clients.

• It was a time sink: Every day, we were wasting valuable time on manual tasks. We'd have to cross-reference multiple spreadsheets to check on a build's progress, hunt down an email to find a specific client's request, or physically go out to the workshop to see what a build needed next. This time could have been spent on the actual craft of building the vans, which is what we're best at.
• It led to confusion and potential errors: When you have so many different places for information, it's easy for details to get missed. A small change requested by a client might not make it onto the master sheet, or we might accidentally order the wrong part. These little mistakes could lead to delays, increased costs, and frustrated clients.
• It made us look less professional: We pride ourselves on our high-quality work, but our internal process didn't always reflect that. Without a centralized system, it was hard to provide a consistent, professional experience for our clients. We couldn't easily give them real-time updates on their project, which is something people really value when they're making such a big investment. It's a huge emotional purchase, and not being able to show them where things stood made the process more stressful for everyone.

Ultimately, these problems weren't just about us being disorganized. They had a real, tangible impact on our efficiency, our finances, and our ability to provide the best possible service and build trust with the people who hire us. Global Workshop has been a game-changer because it eliminated those pain points, allowing us to focus on what we do best—building incredible campervans.

After looking into the problems we were facing, our team at Pathfinders Custom Conversions decided to go with Global Workshop because it was specifically designed for our kind of business. We're not a standard garage, we build unique, bespoke vehicles, and we needed a system that could handle that complexity.

Here's what made Global Workshop the right choice for us:

• Centralized, all-in-one platform: We were tired of using multiple, disjointed systems. Global Workshop gives us one place to manage everything from job tracking and invoicing to parts and inventory. This streamlined our entire workflow and eliminated the need to constantly switch between different applications.
• Specialized features for custom builds: The software wasn't just a generic project management tool. It has features like a visual timeline for each vehicle's build, which helps us and our clients see the project's progression. It also tracks the entire component lifecycle, so we know where every single part is, from the moment it arrives in our shop until it's installed in a van.
• The client-facing portal: This was a huge selling point. The platform's client portal allows us to give our customers a professional, real-time look into their build. We can share photos and videos of their van coming to life, making them feel more involved and excited about the process. This feature significantly improved our customer experience and reduced the number of phone calls and emails asking for updates.

Essentially, Global Workshop gave us the tools we needed to scale our business, improve our efficiency, and deliver a more professional and transparent experience to our clients.

Global Workshop has brought us a ton of extra benefits beyond just fixing our initial problems.

For one, it’s a huge time-saver. Things like documenting a build, which used to take ages, are now done with a couple of taps on a phone. The system automatically organizes and stores everything.

It's also completely changed our inventory management. We can scan a QR code on a bin, log what we've used, and the system updates our stock instantly. This means we're never caught off guard and always have the right parts on hand.

Finally, it's been a game-changer for team collaboration. We can see a "Workshop Pulse" that shows everyone what's happening in real time. It keeps us all on the same page and working together smoothly. Global Workshop has basically made us more efficient and professional in every part of our day-to-day work.

If you're in the business of custom builds—whether it's campervans, classic cars, or anything in between—and you're still using a messy mix of spreadsheets, emails, and phone calls, you need to seriously look at Global Workshop.

Before we adopted it, we were wasting so much time and energy just managing the projects. It was a constant struggle to keep track of every little detail, and it made it hard to give our clients the professional experience we wanted them to have.

Global Workshop solved all of that for us. It’s not just a project management tool; it's a platform built for our specific industry.

The biggest thing for me is the client portal. Being able to give our customers a live, visual timeline of their build is a game-changer. It builds trust and makes them feel like they're a part of the process, which they are. We get so many positive comments from them on how much they love seeing their vehicle come to life.

On our side, the ability to track every single part, every hour of labor, and every communication in one place has made us so much more efficient. We've eliminated so many of the little errors and time sinks that used to hold us back.

So, if you're serious about scaling your business, becoming more efficient, and giving your clients a truly next-level experience, Global Workshop is the solution. It's an investment that pays for itself in time saved and customer satisfaction.