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Welcome to the Global
Diversity Consulting page. Here you will find information about
our consulting services for transferring U.S. diversity policies
and initiatives to a firm’s overseas operations. To view
information about our consultants and trainers, enter
here. To receive Free Additional Information about our services, click on the free additional information button at the bottom of
the description.
Title:
"Exporting
Diversity Wisely" - Consulting
Support for Firms Extending the Benefits of Diversity to Their
Operations Overseas
"Workforce Diversity" is a term
referring to initiatives and strategies that many U.S. companies
have carefully crafted, then patiently nurtured through
implementation to permanent policy status. With success comes the
thought that, "We could, and probably should, extend diversity
to our company's operations abroad."
How any U.S.-based firm addresses this lack of
diversity-awareness in its overseas operations is a matter that has
consequences – potentially beneficial or adverse – in terms of.
. .
- business effectiveness,
- ethical practices, and
- public relations value.
1. Business Effectiveness: Businesses in the U.S.
usually adopt diversity policies and initiatives because their
decision-makers believe that there will be a beneficial outcome for
the business in terms of employee effectiveness, product
marketability, and – ultimately – profits. When they think of
transferring diversity abroad, however, a firm’s senior executives
would do well to ask themselves, "To what extent is a positive
expectation about the bottom-line value of diversity justified
outside of the United States?"
GlobalWorkshop.com’s practice leaders know
that, because of differences in national business cultures, the
decision to extend diversity policies and initiatives to operations
into non-U.S. operations is one that needs to be made after
thoughtful research, analysis, and deliberation. The practice
leaders are available to carry out the necessary investigation
relative to each U.S. operation, and to present their findings in a
manner that enables senior decision-makers (1) to efficiently grasp
the various factors that need to be taken into account, and (2) to
arrive at a wise decision regarding whether and how to proceed.
2. Ethical Practices: Diversity generally has
been embraced by U.S. firms because of bottom-line considerations.
Nevertheless, many vocal proponents of diversity see its adoption by
businesses as an ethical issue as well as a bottom-line issue.
Therefore, senior executives are advised to ask themselves, "To
what extent, if any, are ethical issues involved in extending
diversity policies and initiatives to any of our firm’s non-U.S.
locations?"
GlobalWorkshop’s research on behalf of the firm
that engages its services will make it possible for that firm’s
decision-makers to answer this question knowledgeably. In
particular, CGA will investigate the ethical implications in each
potential target country, and in the U.S., of introducing various
discrete elements of diversity policies and initiatives abroad. .
.and, alternatively, of making a principled decision to not
introduce those same elements.
3. Public Relations Value: Related to ethical
practices is the question of how the press and the public will
perceive a firm’s actions, or its principled refrainment from
action, regarding the globalization of diversity. (Note that
GlobalWorkshop’s practice leaders are being careful not to assume
that extending diversity abroad is either desirable or undesirable.)
To date, no U.S. firm has admirably addressed the
globalization of diversity. By even thinking about addressing this
issue, a U.S. firm would put itself in an elite category. The first
two or three that globalize diversity thoughtfully and successfully
will be the subject of favorable attention from the world's press,
not to mention from the community of U.S. diversity advocates.
GlobalWorkshop’s Knowledge Base:
GlobalWorkshop.com's practice leaders have conducted research
(sponsored by a Fortune 100 firm) to discover the answers to the
following two questions:
1.To what extent can Made-in-America diversity
initiatives be transferred successfully to a U.S.
firm's operations abroad?
2.What should a U.S. firm keep in mind when
dealing with employees abroad who are non-mainstream
in local terms?
Their findings have been presented at a number of
regional and national conferences, including the 1996
National Diversity Conference in Washington, DC, sponsored by SHRM,
and the 1998 Managing Diversity in the Workplace Conference in
Cincinnati (keynote address). And they are prepared to offer
consulting advice to any U.S. firm regarding the "how" of
exporting diversity initiatives.
Objectives:
In general, GlobalWorkshop.com’s objectives
with respect to the exporting of diversity are. . .
- to introduce decision-makers to Ten Fundamental
Questions regarding whether exporting diversity is advisable from
the perspectives of business effectiveness, ethical practices, and
public relations value
- to gather information that will enable
decision-makers to knowledgeably answer the Ten Questions
- to help prepare for the crafting of a
multi-year plan by insuring that extensive input is gathered from
employees and opinion leaders in targeted countries
- to guide decision-makers in crafting a
multi-year plan for exporting diversity wisely
- to participate as appropriate in the
implementation of the multi-year plan
Duration:
The duration of this consulting service cannot be
stated in advance, but it is likely to be several months.
Consultant’s
Qualifications:
- long-term, hands-on experience in both the
cross-cultural field and the workforce diversity field
- close familiarity with research findings on the
transfer abroad of U.S. diversity policies and initiatives
- extended experience bringing consulting
services to senior decision-makers in U.S. companies
Agenda:
No agenda can be accurately stated here. The
statement of objectives (above) implies an agenda, but each
engagement involves a unique client firm with unique overseas
operations, which in turn results in unique approaches, procedures,
challenges, time-lines, and outcomes.
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