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Expatriate Assessment and Selection

 

Welcome to the Expatriate Assessment and Selection page. Here you will find information about our consulting services for wisely recruiting, assessing, and selecting employees for international assignments. To view information about our consultants and trainers, enter here. To receive a free additional information about our expatriate assessment and selection services, click on the free additional information button at the bottom of the description. 

"Wisely Selecting Expatriates" -- Consulting Support for Recruiting, Assessing, and Selecting Overseas Assignees

Technical and business competence must be considered whenever a firm is selecting employees for an overseas assignment. And, because such assignments bring expatriates into sustained daily contact with a wide range of cultural, social, and business-style differences, psychological and situational factors need to be taken into account as well.

Over 25 years of research has helped to identify the psychological traits that enhance the likelihood of success on an assignment in an unfamiliar culture. The outcome of all this effort includes several lengthy lists of desirable personality traits, plus two or three commercially available assessment instruments using long pencil-and-paper formats.

In the view of GlobalWorkshop.com’s practice leaders, this research effort has directed attention too strongly towards purely psychological dimensions, at the expense of attention to people's situational readiness. "Situational readiness" refers to factors external to the personality of the expat candidate. These are the factors that come to mind in response to this question, "Is this period of my life a good one in which to leave home and relocate myself and my family to another country?"

The practice leaders have developed ten situational questions that it uses with expat candidates. Answering one or more of these questions in a way that forewarns of difficulties need not necessarily disqualify an individual or family from selection. But it does signal that a risk factor is present that needs to be resolved either by corrective action now. . .or by waiting for a better time to pack up and relocate.

GlobalWorkshop’s practice leaders also pay attention to the psychological dimensions, although in a way that they regard as appropriately balanced. They prefer to use the Cross-Cultural Adaptability Inventory, or CCAI, a self-scoring instrument that gives feedback to an individual about his or her potential for effectiveness in an unfamiliar culture.

The CCAI enables individuals to learn about the personal qualities and skills that research has associated with satisfaction and success abroad. Also, the CCAI enables individuals to plan to upgrade a quality or skill that is in short supply. The CCAI's advantages are that it: (1) is very economical to use, (2) includes a 360° feedback option, (3) is self-scored rather than machine-scored, and (4) reduces to four the number of psychological dimensions under consideration. (Other commercially available instruments, at hugely greater expense, assess a dozen or more dimensions, which many people find overwhelming.)

Program Title: "Wisely Selecting Expatriates"

Objectives:

GlobalWorkshop.com’s objectives with respect to expat recruitment, assessment, and selection are. . .

- to assist its client firm in recruiting expat candidates using realistic information

- to emphasize the role of the family to knowledgeably self-select (or to self-decline or -postpone)

- to provide balanced attention to situational factors and to psychological factors

- to pay at least as much attention to spouse and children as to the potential assignee

- to guide firm and family through a process that ideally includes four steps -- see "Agenda" below.

Duration:

The duration of this consulting service depends on the number of candidates and families to be recruited and assessed, and on the number of assessment approaches employed (four are recommended).

Consultant’s Qualifications:

- familiarity with research findings regarding individual and family suitability for overseas assignment

- personal experience as an overseas assignee or other type of long-term employed sojourner abroad

- commitment to assisting families (and individuals) to make wise personal decisions about expatriation

Agenda:

Recruitment activities, which may take a variety of forms including large-group events, may precede the following assessment procedure.

A complete expat-candidate assessment procedure involves four steps:

- Collection of basic background data on each candidate individual and family -- data is supplied largely by the family itself; some data about the employee may come from firm’s HR office

- Completion of the Cross-Cultural Assessment Inventory (CCAI) by each family member age 15 or above, followed by self-assessments and development of individual plans for improving effectiveness

- Evaluation of 360° feedback -- this is largely completed using the CCAI’s 360° feedback option, but in selected cases may also include brief interviews with the candidate’s work colleagues

- Face-to-face interview by GlobalWorkshop consultant with family members, individually and/or separately, followed by consultation with family to help guide members to their own wise decision


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