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Global Team Training

 

Welcome to the Global Team Training page. Here you will find information about our workshops training designed to improve the long-term performance and productivity of multicultural, geographically dispersed teams. To view information about our trainers and coaches, enter here. To receive Free Additional Information about our global team workshops, click on the free additional information button at the bottom of the description. 

Title: "Teaming Across Time Zones" — Workshop Options for Global Team Members

Research shows that about 50% of global teams fail to attain their goals. Team efforts linking people in developing and developed countries have a higher failure rate than those linking people in two or more developed countries. Some failing teams disband entirely, while others limp along, their business objectives forever beyond their grasp. Research and GlobalWorkshop.com's own experience clearly indicate that the reason for global team failure is directly related to the difficulties of building trusting, positive relationships across the boundaries of geography, time zones, and cultural differences. Research and experience also show that e-mail and other electronic means of communication, which people think will bridge those boundaries, actually are fraught with complications.

Objectives:

Under this general title, GlobalWorkshop.com customizes training events for intact global or "virtual" teams, preferably soon after the team is initially formed. All global teams face similar challenges. The objectives that follow capture these essential challenges, most of which have to do with the quality of personal relationships among team members. Each global team also has its unique features and issues, which are accounted for during the customization process. GlobalWorkshop’s general objectives are. . .

- to build a team in which "task orientation" is equally balanced with "relationship orientation"

- to plan for regular of task- and relationship-promoting communications among all team members

- to understand, and take steps to avoid, the pitfalls of e-mail and other electronic communications

- to work toward a cross-cultural "Third Way" of handling the various features of task completion

- to enable the team’s leadership to be optimally informed, skillful, and effective

Duration:

Two days. For this workshop to enjoy optimal success, it needs to occur on two full days separated by two or three intervening days during which all team members are engaged in a variety of professional tasks and activities. Good arrangements include (1) workshops on Monday and Friday, (2) workshops on Tuesday and Friday, or (3) workshops on Monday and Thursday.

The purpose of arranging the intervening days of professional meetings and work is so that team members have ample opportunity to apply, in face-to-face contact with each other, the "work-relationship guidelines" they jointly develop at the end of the first workshop day (see Agenda below). The second day begins with a debrief of professional interactions during the intervening days, and a collaborative refinement of the "work-relationship guidelines."

Coach’s Qualifications:

- senior group facilitator of a wide range of programs with years of successful corporate experience

- high familiarity with global team challenges and their cross-cultural implications for practice

- experience-based expertise in helping working groups build relationships in a workshop setting

- familiarity with concepts and challenges facing the trainees (engineering, finance, marketing, etc.)

Agenda:

The following two-day workshop outline is the beginning point for a discussion with the team leader, team sponsor, and/or other senior managers about the actual program that GlobalWorkshop.com will develop for their specific global team.

Workshop Day One (Monday or Tuesday)

Section 1: Our Common Pursuit of Success

Section 2: Our Mission and Our Method

Section 3: A Framework for Cultural Understanding

Section 4: Success Factors for Global Teams

Section 5: Work-Relationship Guideline Development

Workshop Day Two (Thursday or Friday)

Section 6: Work-Relationship Guideline Refinement

Section 7: Interpreting & Behaving

Section 8: Communication Skill-Building

Section 9: Electronic Communication Protocols

Section 10: Team S.W.O.T. Analysis

Section 11: Opportunity Mapping


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